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Return Policy

In Biochempartner, all products will undergo strict quality test with the full QC analysis to ensure that they satisfy your needs, including NMR, LC-MS, HPLC, and on. Biochempartner chemicals are of high purity, typically over 98% by HPLC, and the bio-activity is also approved. Biochempartner has a Satisfaction Guarantee return policy.
If you do not satisfy with the quality of our products, you may Return/Exchange any items in 3 weeks after you receive the products. Please contact the Customer Service ( orders@biochempartner.com) to obtain a Return/Exchange Authorization. Your research is very important to us and your satisfaction is our top priority.
·Items returned without prior authorization may not be accepted.

·Items returned should be in their original packaging and in the same condition as originally purchased.
·Please inform us of the Order Information or Package Tracking Number when returning.
·Item exchange or payment refund will be finished soon once your purchased goods are received.